Support

Contact

Email support@relayrx.net. We answer on business days.

Patients

• Reply STOP to a RelayRx text to stop texts, START to receive them again, or HELP for help.
• Questions about a prescription, a delivery time or a missed delivery: contact the pharmacy that sent it.

Drivers (RelayRx Carrier app)

• Your account is created by RelayRx. If you cannot sign in, or your license or insurance date needs updating, email support.
• Training: open My training and credentials in the app.

Delete your account

Drivers and pharmacy staff can ask us to delete their RelayRx account: email support@relayrx.net with the subject "Delete my RelayRx account" from the email address you sign in with. We confirm within [N] business days. Records we must keep by law (for example delivery and pay records) are kept for the required period and then deleted; everything else is deleted.

Pharmacies

To start delivering with RelayRx, email support@relayrx.net.